Privacy policy

Welcome

We take your privacy as seriously as you do. This policy explains how and why we collect, use, share, and manage your personal information.

It also details how we store and protect that information, and how you can access, modify, or remove any data we hold about you.

Whenever you:

  • use our website,
  • enter into an agreement with us through it, or
  • subscribe to our services,

we assume that you have read and agreed to the terms outlined in this policy.

This policy may be updated from time to time to reflect changes in our services or legal obligations. We encourage you to review it periodically. By continuing to use our website, you accept the revised terms of our Privacy policy.

Who we are

In this policy, “we”, “us”, and “our” refer to NeoValys Real Estate Lda, and any affiliated entities.

We operate the website:

  • www.neovalys.com
Compliance and Legal Framework

NeoValys Real Estate Lda is a company governed by the laws of the European Union, and we are fully compliant with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679).

We are committed to maintaining the confidentiality and security of your personal data in accordance with the highest European privacy standards.

How we respect your privacy

We understand the importance of protecting your personal information.

When we collect and handle personal data, we strictly adhere to the requirements set out in the GDPR, including principles such as:

  • Lawfulness, fairness and transparency
  • Purpose limitation
  • Data minimisation
  • Accuracy
  • Storage limitation
  • Integrity and confidentiality
  • Accountability
What we collect and how we use it

The actions you take on our website may require us to collect your personal information. For example, to subscribe to our newsletter, we’ll need your email address. In such cases, you'll know exactly what information we’re collecting, because you'll be providing it directly.

We also collect non-personal data, such as pages you view or actions you take while browsing. This helps us personalise your experience and improve our services. These insights may be collected using cookies or similar technologies.

By using our website, you agree to provide only:

  • Your own personal information, or
  • Someone else's personal information if they have explicitly authorised you to do so (e.g., in a reference or recommendation).

We only use or share your information for the reason you provided it, or for a closely related purpose. For example, if you subscribe to a newsletter for property buyers, we may show you additional related content when you revisit our site.

Your rights

Under GDPR, you have the right to:

  • Access your personal information
  • Request correction or deletion
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability

You remain in control of the data we collect about you. To exercise any of these rights, please contact us at: info@neovalys.com